Coronavirus Disease 2019 (COVID-19)

Alabama, Mississippi, Texas, Tennessee and Louisiana

 Property UPDATE 12/11/2020

Heritage Properties Inc. is committed to doing everything we can to ensure the health and well-being of our residents.  In order to do so, our communities must comply with recommendations or mandates by the CDC, Federal and Local governments as well as assist in reducing the potential spread of the COVID-19 virus. 

We know the COVID-19 virus is causing great concern and want you to know that we share that concern. We will adjust our operations further as needed and will keep you informed of any additional changes.

We appreciate your understanding that these measures are to comply with recommendations and mandates in assisting to prevent the spread through our community.

Due to the increasing number of COVID-19 cases and the expected increase of cases expected after the Holidays, we will be making the following changes effective Monday December 14, 2020.  Our only reason for these changes is to assist in protecting our customers and our staff members.

These measures will be in place at least through close of business January 15, 2021. 

Service Requests / Work Orders:

• • We will only be completing emergency work orders / service requests.
    • If you or anyone in your apartment home is symptomatic, confirmed to have contracted Coronavirus or been around anyone that has been diagnosed with Coronavirus (COVID-19) we ask that you inform our staff when calling in service requests.
      • This is to limit exposure to our staff members and to attempt to prevent the spread of the virus through our community. Our teams will be wearing masks and gloves and will treat areas they will be working on with disinfectant.
  • If you have a non-emergency service request, we ask that you still contact the office or enter the service request through our website or the app on your phone. We will be completing non-emergency work orders in order that they were called in after January 15, 2021.  
• Leasing Offices: Will be open however the doors will be closed. The Office staff will be available for in person meetings by appointment only. We encourage residents and prospective residents to call or communicate via email or other means, our offices will be open. Masks must be worn and gloves are encouraged.
• Quarterly Preventative Maintenance: will be discontinued at this time.   
  • Should you need an air filter, please notify the office and we will place one by your door. Our staff will be providing you with a video on how to replace your air filter. If you are unable to replace the filter and want your filter replaced, please contact our office for assistance. 
  • Please ensure that you test your smoke detector to ensure it is operational, if it is not working either replace the battery or notify our office. 

Thank you in advance for your understanding on this matter. We are simply trying to do our part in response to guidance issued by the Center for Disease control. As always please stay up to date with matters on COVID-19 through the Center for Disease Control through their website at www.cdc.gov.

We will continue to communicate with everyone throughout this process and appreciate your understanding. Please feel free to contact the front office if you have any questions or concerns.

 

Respectfully,

 

Heritage Properties, Inc

Coronavirus Disease 2019 (COVID-19)

Alabama, Mississippi, Texas, Tennessee and Louisiana

 Property UPDATE 12/11/2020

Heritage Properties Inc. is committed to doing everything we can to ensure the health and well-being of our residents.  In order to do so, our communities must comply with recommendations or mandates by the CDC, Federal and Local governments as well as assist in reducing the potential spread of the COVID-19 virus. 

We know the COVID-19 virus is causing great concern and want you to know that we share that concern. We will adjust our operations further as needed and will keep you informed of any additional changes.

We appreciate your understanding that these measures are to comply with recommendations and mandates in assisting to prevent the spread through our community.

Due to the increasing number of COVID-19 cases and the expected increase of cases expected after the Holidays, we will be making the following changes effective Monday December 14, 2020.  Our only reason for these changes is to assist in protecting our customers and our staff members.

These measures will be in place at least through close of business January 15, 2021. 

Service Requests / Work Orders:

• • We will only be completing emergency work orders / service requests.
    • If you or anyone in your apartment home is symptomatic, confirmed to have contracted Coronavirus or been around anyone that has been diagnosed with Coronavirus (COVID-19) we ask that you inform our staff when calling in service requests.
      • This is to limit exposure to our staff members and to attempt to prevent the spread of the virus through our community. Our teams will be wearing masks and gloves and will treat areas they will be working on with disinfectant.
  • If you have a non-emergency service request, we ask that you still contact the office or enter the service request through our website or the app on your phone. We will be completing non-emergency work orders in order that they were called in after January 15, 2020.  
• Leasing Offices:
  • Office Hours –
    • Monday – Friday 8am-5pm
    • Saturday- 10 am to 4pm
    • Sunday Closed
• Will be open however the doors will be closed. The Office staff will be available for in person meetings by appointment only. We encourage residents and prospective residents to call or communicate via email or other means, our offices will be open. Masks must be worn and gloves are encouraged.
• Quarterly Preventative Maintenance: will be discontinued at this time.   
  • Should you need an air filter, please notify the office and we will place one by your door. Our staff will be providing you with a video on how to replace your air filter. If you are unable to replace the filter and want your filter replaced, please contact our office for assistance. 
  • Please ensure that you test your smoke detector to ensure it is operational, if it is not working either replace the battery or notify our office.  Please do not under any circumstances remove the battery from the smoke detector.

Thank you in advance for your understanding on this matter. We are simply trying to do our part in response to guidance issued by the Center for Disease control. As always please stay up to date with matters on COVID-19 through the Center for Disease Control through their website at www.cdc.gov.

We will continue to communicate with everyone throughout this process and appreciate your understanding. Please feel free to contact the front office if you have any questions or concerns.

 

Respectfully,

 

Heritage Properties, Inc

Looking for a fun holiday craft? DIY ornament kits are in the clubhouse this afternoon for pick up! Share your ornament and tag us on social media to be entered to win a gift basket!